I.T. Connect is a leading provider of Outsourced Business IT Services and Phone Systems.

 

WAUKESHA  (262) 521-2667
MILWAUKEE (414) 455-6452
Voice over IP

VOIP Phone Systems

 

I.T. Connect specializes in installing and supporting Voice Over Internet Protocol (VOIP) telephone systems for small and medium size businesses and is a Fonality partner.  VOIP systems provide a huge cost savings over traditional telephone systems and provide you with features you otherwise couldn't get without buying your own in-house PBX system.  Plus you can take your phone with you and plug it in at home or anywhere else that you have an internet connection and it will work and give you access to all the same calling features that you have when you're at the desk in your office.  There is no hardware to purchase (Polycom phone sets are included with your service) and no service to maintain so VOIP has a much lower total cost of ownership to your business than what you're already spending just to keep operating your old phone system. Call I.T. Connect now to start saving money on your business phone service.

Managed Services

 

I.T. Connect specializes in providing contract and maintenance service plans.  With our managed services plan we will proactively monitor, update and manage your workstations and servers to prevent problems from occuring that would otherwise interrupt your business and require costly repairs.  With our managed services plan I.T. Connect functions as an outsourced IT department for your business-- so for a flat rate we will manage and maintain all of your infrastructure and provide you with no-charge unlimited access to our Waukesha based help desk to resolve any questions or issues you might encounter.  Our managed services plan will increase your computing "up time", eliminate frustration and allow you to get answers to questions and resolve issues that might otherwise seem too small to justify a support charge.   The managed services plan also guarantees that your total yearly cost for IT support will be less than it would be if you were paying by the hour for traditional break/fix service. 

Hardware as a Service

 

When you join our Hardware as a Service (HAAS) program you prevent costly bulk expenses, but still have the technology you need including the service and support that will keep your system modern and functional.  Benefits of Hardware as a Service include – Reduced capital expense, regularly patched and updated software, free installation and configuration of new systems, timely and free replacement of any broken hardware, included virus protection and unlimited on-site and remote support.  Hardware as a Service is billed at a fixed monthly rate and with our Hardware as a Service plan you will always know that your systems are modern and functional.

Cloud Computing

 

With Cloud computing we can run your most important server apps in the "Cloud" meaning that your physical server and/or applications are located in a secure data center.  This not only gives you the benefit of having the server physically secured in a place with redundant power, data circuits and managed backups, but also lets you access them from anywhere at the same speed as if you were in the same room as the server.  Cloud Computing allows small and medium sized businesses to access all of same server security and accessability benefits that were previously only available to large corporations that owned their own computer rooms and data centers. Cloud computing usually costs less than hosting the same applications in-house as well, so call I.T. Connect now to learn more about how your business can benefit from Cloud computing.

Servers

 

I.T. Connect specializes in helping companies install new servers and upgrade their existing servers.  We have many years of experience with everything from small office/home office servers running Quickbook, Peachtree, or SQL server to large enterprise environments with redundant load balanced environments. I.T. Connect also installs, supports and upgrades a large variety of industry specific server software, so give us a call to schedule your server upgrade. We install and upgrade servers for small and medium sized businesses every week, so you can count on us to perform your server upgrade project quickly, correctly and according to your schedule.  

Point of Sale

 

Need help implementing or supporting a Point of Sale (POS) system?  We at I.T. Connect have years of experience in supporting existing systems and in implementing new Point of Sale and Scheduling systems for Retail Stores, Salons, Restaurants, Indoor Tanning and many other types of businesses.  Call us for a free evaluation of your existing POS system or for a free quote for implementing a new one!

Web Designs

 

I.T. Connect has specialists who can help you with your specific Web Programming needs.  We can design your web site complete with a Content Management System (CMS) so you can post updates yourself with no web programming knowledge necessary, or we can help you with updates, changes or by adding functionality to your existing site.

Structured Wiring

 

We at I.T. Connect have a great deal of experience with structured wiring-- meaning telephone and network cabling . We can help you plan and manage your network and phone cabling systems and support all of your existing infrastructure. We also have a licensed electrician on our staff who is certified to run cable in buildings making sure that it complies with fire code.  I.T. connect can install your entire phone and network system, or individual network drops depending upon your needs.  Since we are also experts in supporting servers and workstations we will make sure your computer or server is hooked up correctly and working on the network upon completion.